運輸政策

Thank you for choosing Look Good Mood for your jewelry needs. We are committed to providing you with a seamless shopping experience, including a clear and reliable shipping policy. Please read the information below carefully to understand our shipping procedures, rates, and delivery times.

1. Shipping Locations

We proudly ship to customers worldwide. However, some geographic restrictions may apply, and we reserve the right to limit certain items' shipping destinations.

2. Processing Time

All orders are processed within 1-3 business days after receiving your order confirmation. Orders are not shipped on weekends or holidays. If we anticipate a significant delay in shipping your order, we will contact you via email.

3. Shipping Rates

Shipping costs are calculated at checkout based on the weight of the items, shipping method selected, and destination. We strive to offer competitive rates and may provide free shipping on eligible orders. Please refer to our website for more details on promotions and shipping discounts.

4. Delivery Time

Estimated delivery times will vary based on your location and the shipping method selected at checkout:

Standard Shipping: 5-10 business days
Express Shipping: 2-3 business days
Please note that delivery times are estimates and are not guaranteed. Factors such as holidays and unforeseen circumstances may cause delays.

5. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment online.

6. Duties and Taxes

International orders may be subject to customs duties and taxes enforced by the destination country. These charges are the responsibility of the recipient and are not included in the total cost at checkout. We recommend checking with your local customs office for information regarding potential charges.

7. Lost or Stolen Packages

Look Good Mood is not responsible for lost or stolen packages once the tracking information shows that the item has been delivered. If your package is lost or stolen, please contact the shipping carrier or local authorities. We recommend that you consider purchasing shipping insurance at checkout for added security.

8. Returns and Exchanges

For information regarding our return and exchange policy, please refer to our Returns & Exchanges page.

9. Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact us at email address or social media. Our customer service team is here to assist you!

Thank you for shopping with Look Good Mood. We appreciate your business and look forward to serving you again in the future.